Norlandia Hotel Group, with its 27 hotels in Norway and Sweden, is a significant party in the Nordic hotel operations segment. Our core business is hotel operations, and our hotels are independent companies operated under different trademarks.
Norlandia Hotel Group companies are operated through NHG Management, and our main shareholders are Roger and Kristian Adolfsen www.adolfsengroup.com . Norlandia Hotel Group consists of skilled employees with expertise in every field needed in the hospitality industry.
Operational Excellence in the way we think and act!
We have an ambitious vision – one we strive towards, and that forms a guideline for everything we do. All our managers, both at headquarters and at the hotels, have solid expertise, are highly motivated and have the same driving force: We wish to be the best in class!
Be passionate! Feel Special! Dare!
Reporting and good routines provide us with effective cost control. Along with the hotel directors, we strive to ensure that the hotels benefit from the well-established routines and systems of the group. Some of our functions are good terms and conditions, financial reporting, ongoing forecast development, and results and liquidity follow-up.
Price control and sales
In order to optimise revenue at each hotel, we actively work with moveable prices. Keeping a constant focus on this grants us the opportunity to provide the best prices on the market at all times. We also have a Sales Director to increase active sale operations for our hotels.
Administration, operations, maintenance and development
Good hotel administration, operations and maintenance demands structure and planning for measures to be taken. We must maintain central expertise that can assist the hotels in always preserving good conditions and qualitatively good operations. We take care of systems that assist the hotels in their daily maintenance, while having the expertise to work on larger projects. We also deal with assistance for internal control follow-up and support.
We place importance on our hotel directors working independently. Within their framework, they are given the freedom to change and accommodate the hotel to be the best for our guests and optimal operations. The operating directors, who formally serve on the board of directors, follow up the hotels based on the needs they, along with local
management, find to be purposeful. This can include areas such as staff, maintenance and development, suppliers, budgets, forecasts and market-based measures.
Market and production
By having a market consultancy function, and an own in-house production, we secure, strengthen and assist the hotels quickly and effectively where the hotel brand lacks the resources. Market plans, activity plans and profiles quickly become maintained and developed further in line with the brands.The hotels also benefit greatly from shared campaigns, measures and adjustments through all media channels, both digital and in print.
Operations manager F&B
Operations manager F&B shall optimise purchases for the hotels. Coordinated menus, food concepts and purchasing lists provide us with the most we can get out of price and quality at our hotels.
Our employees are our most important resource!
Our talent program
Do you have a passionate relationsship to your job?
Do you dare explore territories outside your comfort zone?
Do you feel special?
There are always leadership talents at our hotels with an opportunity for further development. There is stiff competition for the recruitment of experienced directors in this industry, and we therefore see the benefits of being able to recruit from our own ranks. The result is a stock of good candidates with energy, drive and company knowledge.
We call it Talents at Work!
Human Capital Index
Hotel employees are the most important part of our value creation. Their skills, friendliness to the customer, energy, attitude and ability to resolve situations make our guests feel welcome, making them return to our hotels.
The Human Capital Index (HCI) is our anonymous employee survey, and is sent to all our employees biannually. HCI is primarily a barometer for our employees, and a tool to strengthen the working environment and employee well-being. How well employees can do their jobs is often contingent on their satisfaction, their sense of being seen, and that they receive feedback and the necessary equipment. This again influences our results.
NHG Awards is primarily given in honour of the employees at our hotels. We gather over 100 participants from a pool of hotels, suppliers, owners and administration for a spectacular annual awards ceremony.